Citizen's Charter
A Citizen's Charter is an official declaration document that specifies the various services available to the public from Local Self-Government Institutions and the time frame within which they are available.The Citizen's Charter is prepared and displayed in Grama Panchayats based on the principle "Timely service to the people is their right." It helps to make administration more people-friendly and transparent by avoiding red-tapism and unnecessary delays in offices.